Administrator Holy Cross Funeral Home

elevated EYz9s Catholic Cemeteries & Funeral Services – Archdiocese of Toronto (CCFS) is hiring a full-time Administrator at Holy Cross Catholic Funeral Home (Markham) to fill a recent vacancy. 

elevated EYz9s JOB RESPONSIBILITIES:  

• Assist the Manager and staff by checking and verifying the accuracy and organization of funeral arrangement files prior to approval.
• Assist the Manager to ensure that office standards, policies, and procedures are being adhered to with respect to documentation and reporting.    
• Field calls and gathers information from clients to assist the management team with general inquiries, concerns and resolving administrative-related complaints as directed by the Manager.  
• Receive calls and ensure appointments are distributed evenly among the staff; track all appointments and appointment outcomes in the Summary Report.  
• Process contracts, payments, and certificates in the system and update final ledger payments upon contract completion.
• Responsible for basic accounting functions including but not limited to preparing daily deposits, monitoring account receivables, reporting and following up on account receivable letters to clients, update and enter cheques into the ledger and processing internal billing reports.  
• Review/edit files and process deposits, banking, reports, online applications, ledger, payouts, and certificates.
• Review all contracts related to Receptions or private family meals and address any discrepancies with the Manager/staff prior to forwarding to Reception & Facility Coordinator.
• Review and approve new online condolences for appropriate content for all new and past funerals.  Posts condolences online. 
• Process purchase orders, Request for Approval and Request for Proposal. Scan/upload information in the Purchase Order system, including invoicing (i.e. caskets/ urns match to delivery notes, supplier invoices (categorize and report amounts).
• Prepare the submission of the monthly Visa statement for payment submission; ensure all receipts are provided as back-up.
• Review and categorize all invoiced items dependent on the various services provided. Issue a summary report to management and issue Request for Approval for processing.
• Monitor inventory of any required office supplies and place orders as required. Assist with arranging Xerox maintenance calls, as required.
• Provide support to the Receptionist at peak times, periods of absence or as required and/or directed by the Manager.
• Ensure all aspects of the funeral home administrative needs are met and as directed by the management team and in times of high volumes.
• Handle petty cash, prepare, and courier the weekly package to the corporate office, ensure availability of all supplies and maintain records.
• Work in collaboration and back up the funeral home Administrative Assistant to ensure all aspects of the funeral home administrative needs are met and as directed by the management team and in times of high volumes.
• Other related administrative duties and special projects as required.

elevated EYz9s KNOWLEDGE, SKILLS AND ABILITIES:

• Post-Secondary Education or greater.
• Certificate or diploma in office or business administration preferred. 
• 3-5 years of previous job-related experience preferred.
• Bereavement sector knowledge an asset.
• Ability to work independently and as part of a team.
• Strong interpersonal and both verbal and written communication skills.
• Exceptional attention to detail and consistently high level of accuracy when performing administrative tasks.
• Ability to use and learn various technological applications.
• Organizational skills, ability to manage multiple tasks simultaneously and work well under pressure.
• A clear Police Clearance Record is required.

elevated EYz9s We are committed to creating an inclusive, barrier-free recruitment and selection process for the purpose of hiring the most qualified applicants for all roles. We truly appreciate the interest of all applicants, however, only those whose skills and qualifications meet our requirements will be contacted. In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), CCFS provides suitable accommodations to individuals with disabilities throughout the recruitment process. If contacted by our Human Resources department and you require accommodations, please inform them of the nature of the accommodation(s) that you may require to ensure your equal participation. Please note that all resumes submitted will be kept on file for a six-month period. 

elevated EYz9s