Catholic Cemeteries & Funeral Services – Archdiocese of Toronto (CCFS) is currently hiring a full time Family Sales Counsellor to join our team located in the Whitby area. This is an exciting and unique opportunity for a rewarding career with a bereavement sector leader. This position reports directly to the Cemetery Manager and provides qualified individuals with the opportunity to develop and maintain relationships within the Catholic Community for the purposes of mission fulfillment, revenue generation and market share growth.
The Family Sales Counsellor is responsible to develop opportunities and establish lasting relationships within the Catholic community, primarily with the goal to provide product knowledge and sell Cemetery burial space, supplies and services as well as assisting families in the design and placement of memorialization markers and monuments. To fulfill our expectations, the Counsellor is responsible for lead generation, attend company sponsored events and parish presentations and maintain accurate records.
This position is scheduled for a five day work week, Monday to Saturday. Core working hours are from 8:30am to 4:30pm. As an employer, we offer a 100% salary based position with performance based incentive programs, full benefit package, employer pension plan, on the job training, uniform and a great work environment.
The ideal candidate will possess strong communication skills, time management skills, interpersonal skills, customer service skills, detail oriented, and the ability to work independently. Fluency in English required, and the ability to explain concepts and ask questions about a families’ needs are key to this position. A thorough understanding of the Catholic faith, beliefs, traditions and practices pertaining to funerals, funeral mass and burials is essential. Previous bereavement sales experience is preferred. A valid Ontario G License in good standing, a clear Police Clearance Record and a College Diploma or greater is required. CCFS is committed to the health & safety of our workplace and of the families we serve. Any candidates considered for employment must be fully vaccinated against COVID and must comply with current COVID protocols in place throughout the recruitment process.
We are committed to creating an inclusive, barrier-free recruitment and selection process for the purpose of hiring the most qualified applicants for all roles. We truly appreciate the interest of all applicants, however, only those whose skills and qualifications meet our requirements will be contacted. In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), CCFS provides suitable accommodations to individuals with disabilities throughout the recruitment process. If contacted by our Human Resources department and you require accommodations, please inform them of the nature of the accommodation(s) that you may require to ensure your equal participation. Please note that all resumes submitted will be kept on file for a six month period.
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